the.ai.addiction.center

Article / By the editorial team

Are AI Companions More Addictive Than Social Media? What the Research Shows

Information only, not medical advice or a diagnosis. In a crisis in the US, call or text 988.

The short answer: no study we could find shows that AI companions are more addictive than social media. The headline is a worry, not a finding. This page sets out what is known, what is only alleged, and what to do if your own use feels hard to control.

“AI addiction” is not a diagnosis. The DSM-5-TR recognizes gambling disorder as its one behavioral addiction and lists internet gaming disorder as a condition needing further study (APA). The WHO’s ICD-11 includes gaming disorder (WHO). Neither covers AI companions. A habit can still harm sleep, school, work or relationships without a diagnosis.

What researchers have found about companion apps

There is no head-to-head comparison of companion apps and social media that we could find. Here is the evidence that does exist.

A four-week randomized trial by MIT Media Lab and OpenAI followed nearly 1,000 adults who used ChatGPT. Emotional use was rare. Heavy daily use was linked with more loneliness and more dependence. That is an association, not proof of cause, and the work had not been peer reviewed when published (MIT Media Lab).

Harvard Business School researchers studied six companion apps in a working paper. When users tried to say goodbye, the bots used at least one keep-talking tactic in more than 37% of conversations. One example was hinting that the user was leaving too soon. Those users stayed longer. The paper is not a final publication (Harvard Business School).

In April 2025, Common Sense Media and the Stanford Brainstorm Lab assessed companions including Character.AI, Nomi and Replika. They rated social AI companions “unacceptable” for under-18s. They reported that safeguards were easy to get around and that bots claimed to be real. They recommended no social AI companions for anyone under 18 (Common Sense Media).

Together these point to design features worth knowing about: a companion is always available, usually agrees with you and may nudge you to stay. They do not show it is worse than a social feed.

Why a companion can feel hard to put down

Pediatric psychiatrists describe these tools as private, always available and non-judgmental, and say they often agree with the user. They warn that heavy use can crowd out practice with real disagreement (AACAP). That page is written for families of children and teens, but the design points apply to adults.

Social media is built to keep you scrolling. A companion adds a personal voice that remembers you. Which is harder to step away from will differ from person to person.

The lawsuits: what is alleged and what happened

Several families have sued Character.AI and Google, alleging that chatbots harmed their teenage children. These are allegations. In the first of these cases, filed in Florida, a mother alleged that her 14-year-old son became dependent on a chatbot app and later died by suicide. In May 2025 a federal judge allowed several of the claims to go forward and declined, at that early stage, to rule that the chatbot’s output was protected speech (court opinion summary). In January 2026 the family agreed to settle. The terms were not disclosed, and CBS News did not report any admission of liability (CBS News).

On October 12, 2026, Character Technologies, the company behind Character.AI, filed for Chapter 11 bankruptcy protection and said it expects to keep operating while it seeks a buyer (CBS News, updated October 13, 2026).

Character.AI said in October 2025 that it would end open-ended chat for users under 18 by November 25, 2025 (Character.AI).

Rules are starting to appear

California’s SB 243 took effect on January 1, 2026. It requires companion chatbot operators to disclose that chats are computer-generated, keep protocols for suicide and self-harm, remind minors to take breaks and block minors from sexually explicit images (TechCrunch).

Signs it may be taking over

No single sign proves a problem. Look at the pattern and the impact.

What can help

You do not have to quit. Many people aim for use that fits around the rest of life.

There is no recognized “AI addiction specialist” credential. A therapist who treats anxiety, depression or compulsive behavior can help. General chatbots are not a substitute for professional care, according to the American Psychological Association (APA).

If you are in crisis. Call or text 988 (988 Lifeline, 24/7) or text HOME to 741741 (Crisis Text Line). For help finding treatment, call SAMHSA at 1-800-662-4357 (SAMHSA). In an emergency, call 911.

Are AI companions more addictive than social media?

We found no research that compares them directly. Studies show links between heavy use and loneliness or dependence, and one working paper found bots trying to keep users chatting. None of this proves one is worse than the other.

Can you be diagnosed with AI companion addiction?

No. It is not a formal diagnosis. A clinician can still help if the habit is hurting your sleep, mood, school, work or relationships.

Did the lawsuits against Character.AI prove the app caused harm?

No. They contained allegations. The best-known case was settled in January 2026 with the terms undisclosed. A settlement is not a finding that the claims were true.

This page is for education only. It is not medical advice, a diagnosis or a treatment plan.